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PROCESS RELATED Qs

Q) Are all the consultants available 24 hours?

Ans-All the consultants are full-time employed. Hence, outpatient services are available on all working days. We have doctors in the positions of medical and surgical registrars, junior and senior registrars, and junior and senior residents, thus offering 24 hours coverage in areas such as Casualty, Wards, Intensive Care Units and Post Op recovery areas. Any complaints in the odd hours are first attended to by the resident doctors and, depending upon the case, the respective consultants are called in to attend to the patients.

Q) Do you have an ambulance service?

Ans-Yes, we have an ambulance service round-the-clock.

Q) How many attendant passes are issued?

Ans-To minimize crowding and noise in the patient care area, only one attendant pass is issued per patient. The pass has to be surrendered at the admission counter at the time of the discharge. Although, for yourconvenient stay in India, more than one member of your family or acquaintance is allowed to accompany you.

Q) What is the procedure for discharge?

Ans- Your consultant will make an entry for discharge on your case sheet. After this, the resident doctors prepare the discharge card. Then the file is sent to the IP reception for clearance, after which the final bill is prepared, taking into account all the deposits. When the final bill is ready, payment has to be made at the admission counter. This procedure may take 2-3 hours.